Frequently Asked Questions


What is Kiesahair?

Our hair is competitively priced, bringing you a value unsurpassed for the quality of the product you will receive. We offer a variety of hair products and provide a high level of service with a personal touch. We will work with you to meet your needs, and will accommodate any special orders to the best of our abilities.

KeiSa supplies hair products through retail sales and to wholesale clients around the world. Our clients trust our quality, and confidently make purchases knowing the product ordered is exactly what they will be receiving.

What are virgin hair extensions?

Very simply, hair extensions are products used to augment and enhance one's own natural hair. Hair extensions are used around the world by many women. Studies have shown that having beautiful hair adds to one's own beauty. Hair extensions will add length and fullness to your own hair increasing your attractiveness by up to 30% and can help you look years younger.

Virgin hair refers to hair which has retained its natural cuticles with the upper and lower ends of the hair kept in their natural state. Virgin hair is therefore of the best quality and not damaged by unnatural processes. Hair extensions can also be described as REMY hair extensions if the hair is kept aligned so as to look completely natural in appearance, and is the popular choice of celebrities. This is the level of quality you can expect from KeiSa hair wefts and blends.

What kind of quality can I expect from Keisa Hair wefts and blends?

KeiSa Hair produces only virgin hair products that are 100% human hair. We do not mix or blend our products with synthetic hair. Cuticles are aligned producing REMY hair extensions, and our wefts are expertly blended to provide you with hair that is matched for color, texture, luster, and pattern.

With our products you get:

· 100% best of the best human hair- Our staff expertly selects the best virgin hair.

· No tangling- Hair is brushed and combed to remove all tangles, providing you with "no hassle" easy to install hair

· No stray hairs- Cuticles are carefully aligned in the same direction

· No shedding- With our products, you receive the amount of hair ordered with minimal loss.

· All natural with all original properties- You will receive hair that has not been processed, dyed, straightened, or ironed- true virgin hair.

· No split ends- Our staff carefully inspects hair removing all split ends ensuring your hair will last longer

How is the KeiSa Hair different than Indian hair?

Our hair is PHENOMENAL! When compared to Indian hair, Cambodian hair has been described as thicker, stronger, more resilient, and provides better performance, holding curls extremely well. The diameter of the hair strand itself is wider than that of Indian Hair, holding up better over time and is more resistant to heat damage. Cambodian hair comes in a variety of textures and can be naturally silky or heavily textured. Heavily textured hair works perfect for ethnic women and women with heavily textured hair, while silky hair works great for women with naturally smooth textured hair.

What units of measurement does KeiSa use to describe hair products for sale on the website?

We use the "inch" and "ounce" to describe the length and weight, respectively, of all of our products.

What kind of hair selections are available?

We offer a wide selection of hair types having different hair patterns and textures that allow for a variety of different feels and looks. KeiSa has four hair patterns- Straight, Wavy, Curly, and Deep Curly; each pattern has two specific styles- Wavy and Curly; each style has three specific lusters- High, Medium, and Low; and each luster has three color ranges- Natural Brown, Natural Black, and Natural Dark.

Our hair comes in lengths ranging from 8 to 32 inches, and each piece/weft ranges from approximately 1.9 to 3.5 ounces.

How is hair supplied?

We can supply both bulk hair and wefted hair. Bulk hair is used for braiding, individual strand extension methods, or if you choose you can weft hair on your own.

KeiSa has its own wefting department and provides wefts which are small, tight, strong and durable. If you require bulk hair, please contact us for pricing information.

If you require other hair products, please contact us to find out if we can meet your needs.

What is single and double draw down hair?

Single draw down hair has been trimmed in the same direction from the upper to the lower ends. This results in a layered look to the hair. Double draw down on the other hand is trimmed at both ends, leaving the upper and lower parts in their respective natural condition.

How do I care for my KeiSa Hair Extensions?

Before hair is distributed to our clients it is inspected, cleaned and or conditioned. We insure quality hair is delivered with every order. Your hair can last a year or longer if cared for properly. A professional cosmetologist is recommended for proper care and styling of virgin hair.

How often should I shampoo my hair?

At least once a week. Twice a week is great! We recommend washing with conditioner one to two times per week to better bring out its natural pattern.

How do I dry my hair?

To achieve the best results and bouncy curls, let the hair air dry. If you are in a rush, use a blow dryer with a diffuser on the end. If you try to blow dry wavy/curly hair without a diffuser, it will have a straightening effect.

How do I straighten my curly or wavy hair?

After washing and conditioning, apply a small amount of shine serum then blow dry the hair (without a diffuser), and using a vent brush to straighten as you go. Afterwards, curl or flat iron for your desired style.

Can I color my hair?

Absolutely! You can use permanent color, semi-permanent color, and rinses on the hair just as you would your own natural hair. Please note: Repetitive coloring, or perming will damage virgin/Remy hair just as it would your own.

Can I brush, dye, or iron my KeiSa Hair?

Yes, you can style your hair however you want.

Can I go swimming with my hair?

Yes. We recommend wearing a swim cap whenever you go swimming. The chlorine/salt will make the hair dry and brittle, just as it does our own hair. Even using a swim cap does not completely keep the chlorinated/salt water out. You should always plan on washing your hair after swimming.